Nicole S
I grew up going to this place as a child and loved it - especially the fish aquarium in the waiting room (now I am 33, so its been YEARS). Now that we have a newborn, we wanted a pediatrician in Carlisle. I was a bit hesitant to go here because of the reviews. But they did have weekend hours, and we left the hospital on Thanksgiving, so we took the chance and booked with them. The staff that answered the phone to schedule weren't the friendliest at first - but did soften up and make sure we got scheduled in time (2 days after hospital discharge).Upon entering the office, the aquarium I remembered was converted to a terrarium. Check in was uneventful & they pulled us back pretty quickly (hardly any wait time even though we were early - happened all 3 times we went). Now as first time parents - we just brought the baby (it did occur to us on the car drive we should have grabbed a diaper bag for stuff, but it was too late). We had to remove his diaper for a weight and he soiled it - they were more than helpful to supply us with wipes and a diaper. He lost weight, so they had me breast feed him and then weighed him again (soiled his diaper again, so it was no problem and they supplied us). Turns out he wasn't getting much - reason he was so fussy since we brought him home. So they supplied us with formula & a bottle and he chugged it down. Overall, they have been very helpful.Dr. Waters has been amazing all 3 times we went. Very informative and has great bedside manner. You can tell she really cares just by the questions she ask and follows up with things. She also is very patient & explains things fully when you have a question (even the stupid ones/common sense...first time parents, so we asked a lot)