FAQS

Yes, we  welcome new patients to our practice!  Please read "Are we a good Fit" and then begin the steps to become one of our patients

Please refer to our  Office Hours

Please call our office to make an appointment.  Our office visits are by appointment only. 

We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. 

If you must cancel an appointment, please notify us at least 2 hours prior to the appointment time.

Please refer to our insurance page to review a list of accepted insurance providers.  

All plans are different.  

Even if we accept your insurance you must call them to make sure that you are able to come to our office.

 IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

We have a physician on call everyday.  

After hours, if you have a situation that cannot wait until regular office hours please call our office and leave a message.  The on call doctor will call you back usually within the hour. Please note that phone calls that exceed 5 minutes may incur a fee.

After 11pm you will be directed to call our nurse triage line.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians.

Our routine health maintenance visit schedule follows the American Academy of Pediatrics guidelines for children.

Well Child Visits

We require that all children in our practice be vaccinated.  Please refer to our Vaccine Policy

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to talk to your child's provider.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

Children may experience a range of medical conditions that could benefit from the expertise of a pediatric specialist in a particular field. We emphasize the coordination of all healthcare providers involved in a child's treatment and request that you are seen in our office before a referral is sent.

Please read our referral policy.

Our providers respond quickly to lab tests that are ordered in situations that require prompt results and potential treatment.

Routine lab results are called when they come in as soon as the provider's schedule allows.

We request that you call our office during regular office hours or send a request through the patient portal for any prescription refill needs you may have.  

We work hard to send refills as soon as possible, however, we do require a 72 hour notice. 

We do not refill routine medications on the weekends or holidays.  We request that you plan accordingly.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 

We will gladly discuss your diet and feeding concerns at your child's well care visit, or you may call during office hours to speak with your child's provider.  Please note that phone calls that exceed 5 minutes may incur a fee.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice . Visit our "Are you expecting" page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital.  Please call our office after your baby is born and we will schedule his/her first appointment.